Delivery Information

SHIPPING POLICY

Order Processing

Most orders are processed within one business day, pending credit approval and product availability. Orders placed Monday – Friday, or on weekends, will be processed the next business day.

Shipping

RFV Sales, Inc does not ship outside the continental United States at this time. Orders to PO Boxes, APO and FPO are not accepted.

Orders are shipped UPS Ground. Shipping costs are based on UPS shipping charges and only the actual shipping charges will be added to your order. There are no handling charges when you order from RFV Sales, Inc.

If you are located in the Chicago Land area (City And Suburbs), place an order over $100, freight charges will be waived by entering coupon code FREESHIPCHGO. If we do not deliver to your area we will call you and notify you.

Order Status / UPS Tracking Numbers

You will receive an email once your order has shipped.  The UPS Tracking Number will be included in the email.

If you have registered an online account at www.rfvsales.com, you can check your Order Status, Order History and Order details for any order placed online.  Log in to your account and click on the Order Status link at the top of the page.

Order Acceptance

You may receive more than one shipment when you place an order for multiple items. When your order is delivered, please verify that the merchandise is correct, complete and in acceptable condition. Be sure to note any discrepancies before signing for shipments. RFV Sales, Inc. cannot be held responsible for any shipment that is damaged or incomplete after you the order has been accepted.